SINPIN AGENT SUPPORT


 
What is SIN PIN?

SIN PIN is the easiest and cheapest way to make domestic and International calls to anywhere in the world. SIN PIN offers convenient pinless dialing from any phone number that you register for service.

 
How do I register to become a SIN PIN Agent?

To become a SIN PIN Agent, please fill out the Application by clicking on “Become an Agent” or call (877) 805-5665

 
How do I view my daily sales and profits?

It’s simple. First, Log in using your SIN PIN username and password. From the menu on the left, select "Recharge Report." From there, you can select any date range to view your sales and profit.

 
What if I forget my username and password?

If you have forgotten your username and password, please contact support at (877) 805-5665

 
How do I void a transaction?

First, Log in using your SIN PIN username and password. From the menu on the left, select "Recharge Report.” From there, you can select the transaction which you would like to void and click the "Void " button. You will see the transaction credited to your account immediately.

 
Can I create individual accounts for my employees?

Yes. Once logged in, click on "Manage Users." Then click “Add New User”. Fill in the appropriate information and click “Save User”. You may also view sales for each user in the Recharge Report.

 
How can I recharge my agent account?

Recharging your agent account is easy. Select Pay online from the left hand menu. From there, you can fill in your Credit Card Information and add money to your account. SIN PIN also offers consignment for qualified agents. With this option you will be given a credit and you will only be charged for your weekly sales minus your commission. To setup consignment please contact Customer Service at (877) 805-5665.

 
How can I check my SIN PIN payment history?.

Log in to your account and click on “Invoices”. This allows you to view the details of your invoices and payment history.

 
My customer says they are having trouble using SIN PIN.

First, double check that you have entered the correct phone number.  If they are still having trouble, please make sure that they do not have their caller ID blocked on their phone. If the customer is still having problems, Please have them contact (877) 805-5665 for support.

 
What if my business doesn't have a computer or internet?

Having a computer is no longer a requirement to sell SIN PIN. SIN PIN is the first Pinless Calling Card to offer recharge over the phone. With our simple system and a few easy steps, you can easily recharge your customer's account from your business telephone.

 
How can my business promote with SIN PIN?

SIN PIN offers FREE Text Message promotions for qualifying agents. You are able to choose the message you want to send to your customers, and we send it to the customers in your area!

 
What If I have more questions?

Please send an email to support@sinpin.com with any questions, concerns, or comments. We will respond to you immediately.

SinPin

Address

Look International
512 SW St. Lucie Crescent
Stuart, FL 34994
 

Contact by Phone

 

Phone: (877) 805-5665

Fax: (772) 209-7708

Email Information

Sales: sales@sinpin.com

Technical Support: support@sinpin.com

General Information: sales@sinpin.com